8.0
Clare, Essex
Checked in Sat 20 Jan 2018
Clean hotel & friendly staff. Great location. My only 2 main things which I felt let the place down was no coffee machine in the bedroom, I’ve never not had this before and I’ve travelled to the states many times. Upon asking, we did get one (with no instructions) but I felt that should have already been there. Finally incidence charges. There was nothing to indicate there would be one, but to be told it was $700 shocked me! When I showed my dissatisfaction at such a high amount it was immediately lowered to $350, which makes me wonder if this really is a policy or just something applied as and when.