Dubai
Dates · 2 Adults, 1 Room
Occidental At Xcaret Destination
Playa del Carmen, Riviera Maya
Our Customer Rating
(Based on 95 customer reviews)
What a beautiful tranquil location. Really couldn’t fault this hotel. Food was lovely, great choice at the buffet restaurants and the Al a cart restaurants were extremely nice as well. Staff were extremely friendly and helpful nothing was to much trouble.
Julia Margaret
Checked in Sun 22 Jan 2023
Hotel Information
OVERVIEW
- 7 swimming pools
- Seafront location
- Near Xcaret eco-archaeological park
- 10 km from Playa del Carmen
About Occidental At Xcaret Destination
Occidental at Xcaret Destination is a impressive 5 star all inclusive resort just 10 km outside Playa del Carmen on the east coast of Mexico. The resort enjoys a seafront location with a private bay and white sand and it’s right next door to Xcaret, an eco-archaeological park with unlimited free access to over 40 cultural attractions and exhibitions. The hotel complex has five freshwater swimming pools, in additional to an adults only saltwater pool and a children's pool.
As part of the all inclusive package, you can eat at the two buffet restaurants or five à la carte restaurants, in addition to the three snack bars. Royal Level guests can also dine at its gourmet restaurant. Ten bars are dotted around the resort as well. A scenic garden surrounding the hotel features classic Mexican design elements like thatched roof buildings in some areas, creating an overall exotic tropical atmosphere.
Who is it Great for?
Visitors to the Occidental at Xcaret Destination say it is a great location for couples because it is spacious so that you can always find an area or swimming pool away from more crowded areas for quieter times.
At a Glance
- Seafront location
- 10 km from Playa del Carmen
- 63 km from Cancun International Airport
- Free parking
Facilities
Pool and Leisure
- Seven swimming pools
- One adults only pool
- Non-motorised water sports
- Private beach
- Spa
- Gym
- Children's facilities
Restaurant and Bars
- 5 à la carte restaurants
- 2 buffet restaurants
- 10 bars
- 3 snack bars
Entertainment
- On-site eco-archaeological park, Xcaret
- Daily entertainment
- Nightly shows
Accessibility
- Disabled facilities
Other Facilities
- Wi-Fi
- Transfers
- Car hire
Local Area and Things to Do
Occidental at Xcaret Destination has plenty of on-site activities thanks to its seven swimming pools and direct beach access. A spa with massages and a sauna provides the ultimate in relaxation. Scuba and snorkelling opportunities are offered in a private cove in the eco-archaeological park, Xcaret. Unlimited park access is available throughout the hotel, allowing you to spend as much time as you want exploring it.
Also nearby is Xplor Park with zip lining, rafting and underground rivers. If you want to go further afield, there is a booking desk at the hotel for tours to the two Mayan ruins in the region or the town of Playa del Carmen and its exciting nightlife.
Food and Drink
- Le Buffet serves international cuisine for breakfast, lunch and dinner
- Sonora Grill is a steakhouse open for dinner
- Los Olivos is a dinner restaurant serving Mediterranean cuisine
- La Hacienda offers Mexican food for dinner
- D'Oriental serves sushi and Asian cuisine
- El Pescador offers seafood at dinnertime
- La Piazza is the hotel's pizza restaurant
- Paco's Tacos allows informal dress and is open for dinner
- The Beach Club serves breakfast and lunch buffets
- El Lago Snackbar has quick snacks from lunch until dinner
- Royal Level is a gourmet restaurant reserved for upgraded guests
- Swim-up Bar has drinks throughout the day
- Cangrejos Pool Bar offers drinks
- Flamencos Pool Bar has drinks
- Caleta Bar has alcoholic and non-alcoholic beverages
- Lobby Bar serves cocktails
- Terrace Bar is open late
- La Bodeguita Bar is in the theatre area
- El Lago Bar serves drinks
- Sports Bar has drinks and snacks
- Palenque is the nightclub
Hotel Features
- 765 rooms
- Nine room categories
- Lift
- Paid Wi-Fi
Overview of Rooms
Every room with outdoor furniture, a flat screen television and coffee making facilities. There is also air conditioning, a ceiling fan and a free minibar that is refilled daily with drinks in each room.
Suites have a sitting area with sofas and a table, providing a place where you can relax. Upgraded suites include a private swimming area and have their own hot tub.
Information based on previous season and could be subject to change.
Bar and restaurant opening times may vary based on the season.
Facilities
Air Conditioning
Babysitting / Childcare
Bar
Children's Club
Gym
Parking
Restaurant
Spa Facilities
Swimming Pool
Television
Wi-Fi
Our customer reviews
Julia Margaret, Dereham
Checked in Sun 22 Jan 2023
What a beautiful tranquil location. Really couldn’t fault this hotel. Food was lovely, great choice at the buffet restaurants and the Al a cart restaurants were extremely nice as well. Staff were extremely friendly and helpful nothing was to much trouble. Room was mediocre but I didn’t spend much time in the room anyway. The room was always clean and tidy with fresh towels daily along with mini stocked daily. Large pool areas with pool bar and waiter service while you relax on a sun lounger. There’s a beautiful lagoon with small beach bar and restaurant which it’s a lovely place to relax. Would I stay here again……..Most definitely
Margaret, Clacton-On-Sea
Checked in Sun 04 Dec 2022
we changed rooms when we arrived, as we felt the shower facilities were not great. our wishes were taken into account and moved to a more suitable room. you always get a great night sleep in the king size bed! No complaints there. Although, it was requested by family to have a celebration welcome pack for my 60th, nothing was provided, hit and miss on room treats. one couple got two bottles of champagne! This hotel as said by many, has the perfect location, beautiful grounds, beaches and it is a must to pre purchase the Xcaret park ticket, when booking hotel. You can visit from morning to night if you wish and will not disappoint. The grounds are full of amazing wildlife, please don't feed them as advised enjoy their natural beauty. This was a holiday that provided all that you could wish for entertainment in and out of hotel. excellent food in buffet and oriental restaurant. you won't go hungry! so safe and anything lost in hotel or park will be handed in and video taken, for you to identify item. My phone for example. be prepared for lots of walking, good walking shoes needed. there is so much to share with you but I do not want to spoil your adventures. take lots of Mexican peso in for tipping. Staff are polite, helpful and nothing is too much trouble just ask! So everyone, you must give it a go and know Paradise awaits in location. (Forgot to mention, pick up, private transfer to hotel was badly organised a real stressful time. Return to airport from hotel, well organised. Got confusing which company we were dealing with, by text).