Koh Samui
Dates · 2 Adults, 1 Room, Economy
Moon Palace Cancun
Riviera Cancun, Cancun
Our Customer Rating
(Based on 98 customer reviews)
An amazing holiday! It was just wow. The only thing i would say is the room service food should have been more warm then it was and the bed should have been a little bigger. But the best holiday i have ever been on.
Kawaljit
Checked in Sat 30 Jul 2022
Hotel Information
OVERVIEW
- Beach front location
- 5 swimming pools
- Activities for children
- Golf course
About Moon Palace Cancun
Moon Palace Cancun is a 5 star hotel located in the popular Mexican resort of Cancun. A quiet beachfront location within easy reach of the airport makes Moon Palace Cancun popular with guests looking to experience less noise or crowds. The hotel boasts vast areas of tropical gardens as well as an abundance of facilities.
Huge, winding swimming pools feature water slides and surf simulators, while the on-site Awe Spa offers an extensive range of treatments and therapies to ensure a relaxing getaway. Golfers, meanwhile, can make use of a 27-hole golf course and take advantage of local jungle, dune and lakeside scenery. The resort’s eateries put a whole world of cuisine at your fingertips, from American and Mexican favourites to Brazilian steaks and Japanese teppanyaki.
Who Is It Great for?
Families give Moon Palace Cancun high marks to its variety of swimming pools and extensive children’s facilities, while golfers comment positively on the resort’s golf course.
At a Glance
- 11km from Cancun International Airport
- 50m from beach
Facilities
- Pool and Leisure
- • 2 vast freestyle pools
- • 6 double whirlpool tubs
- • Kids pool and splash zone
- • Surf simulator
- • Spa and wellness centre
- • Sauna
- • Steam room
- • Jack Nicklaus Signature 27 hole golf course
- • 123 acres of gardens
- • Fitness centres
- • Tennis, pickleball and basketball courts
- • Yoga and pilates meditation garden
- • Mini golf
- • Bicycles
- • Arcade area
- • Sandbox
- • Accessibility
- • Most areas of the hotel are fully accessible
- • Rooms with disabled access are available
- • Lifts
- Other Features
- • 24-hour reception
- • Room service
- • Concierge
- • Banquet rooms
- • Babysitting available
- • Free Wi-Fi
- • On-site parking
- • Laundry service
- Bars and Restaurants
- • 19 restaurants
- • 12 bars including pool bars, SMOKED, TBBQ & Texas Grill, BURGUERUA Poolside, Gourmet Burgers a la carte, English pub and hookah bar
- Entertainment
- • Kids’ club
- • Teens club with arcade games
- • Nightclub
- • Evening shows
- • Kids’ theatre
- • 2 playgrounds
- • Non motorised watersports
- • Beach soccer, beach and pool volleyball
Local Area and Things to Do
Moon Palace Cancun runs a Playroom kids’ club for children up to 12 years old with extensive facilities for young guests include a theatre with plush seating, two playgrounds, a pirate boat and a mini soccer field. Teens might enjoy spending an afternoon in the Wired Lounge arcade centre, while grownups can while away their evenings in Noir, the resort’s own specially designed nightclub.
The wider area is home to a variety of attractions, many of which are easily accessible via Moon Palace Cancun’s excursions including golf, spa treatments, dolphin swims, trips to historic Mayan ruins including Chichen Itza and much more.
Food and Drink
- • LA GONDOLA: Adjacent to the Lobby Bar International buffet breakfast Dinner: Italian à la carte‡
- • MOMO: Adjacent to the Lobby Dinner: Oriental à la carte, sushi bar & teppanyaki
- • BUGAMBILIAS: Central Lobby Breakfast & Lunch: International buffet Dinner: Mexican buffet‡
- • AGRA: Adjacent to the Lobby Dinner: Indian a la carte
- • PALAPA PIER 8: Poolside restaurant/Bar Lunch: International buffet Dinner: Seafood à la carte‡
- • PALAPA ASADERO: Poolside restaurant/Bar Lunch: International buffet Dinner: Grill à la carte‡
- • BISTRO: 24 hours. Coffee, pastries, crepes & paninis
- • PEPE’S PIZZA: Brick oven pizza
- • LOBBY BAR: Bar, snacks & live music (10-1am)
- • LOS COLUMPIOS BAR: 10am-12:30am
- • POOLSIDE PIZZA: Next to Los Columpios Bar Wood-fired Pizzas 10:00am-4:00pm
- • SMOKED: Next to the Flowrider® . Texan-style BBQ. Lunch 12:00pm-5:00pm
- • VIP LOUNGE BAR: Beach Bar (10am-6pm)
- • SKY BAR: Molecular drinks, 5pm-12:30am Adults only
- • THE DUNE: Beach Bar 10:00 am-5:00 pm
- • NOIR NIGHTCLUB: 8,600 sq.ft. Capacity for 300 guests with VIP section (10pm-3am Tuesday, Thursday and Saturday.)
- • EL MANGLAR: Central Lobby Breakfast, Lunch & Dinner: International buffet ‡
- • ARRECIFES: Central Lobby Dinner: Brazilian steakhouse†
- • CAPORALES: Central Lobby Breakfast and Dinner: Mexican à la carte ‡
- • PALAPA DELFINES: Poolside restaurant & Bar Lunch and Dinner: Grill‡
- • PALAPA PELICANOS: Poolside restaurant & Bar Lunch and Dinner: Mediterranean cuisine
- • LOBBY BAR: Bar, snacks & live music (10-1am)
- • THE PUB: Bar live music (6pm-1am) Adults only
- • SWEET & COFFEE: coffee, crepes, pastries
- • RIVIERA MAYA: Reservations required† Breakfast, Lunch & Dinner: Mexican à al carte TRATTORIA: Reservations required† Dinner: Italian à la carte
- • 19th HOLE BAR: Bar & snacks (10am-5pm)
- • LA PALAPA BAR: Bar (7am-7pm)
- • LA BURGUERIA: Poolside. Gourmet burgers à la carte: 11:30 am-4:30 pm
Hotel Features
- 2110 rooms
- 8 lifts
- 3 floors
- Free Wi-Fi
Overview of Rooms
Moon Palace Cancun offers a wide variety of rooms, all decorated in a light, contemporary style and featuring luxuriously comfortable beds, minibar and drinks cabinet, professional hairdryer and hair straighteners, bathrobe and slippers, iron and ironing board, digital safe and 24 hour room service. Superior rooms sleep up to four guests and include double or king-size beds, smart TV, mini bars, whirlpool tubs and private balconies. Premium rooms include garden or ocean views or suites located especially for golf course access. . Swim up suites include private balcony/terrace and direct access to a private pool area, aromatherapy and pillow menu and exclusive beach bag while larger suites feature various extras ranging from walk-in wardrobes to special dining areas.
Information based on previous season and could be subject to change.
Bar and restaurant opening times may vary based on the season.
Facilities
Air Conditioning
Babysitting / Childcare
Bar
Children's Club
Golf
Gym
Parking
Restaurant
Spa Facilities
Swimming Pool
Television
Wi-Fi
Our customer reviews
Jayesh, Crawley
Checked in Mon 29 Aug 2022
All round good very good resort.
Joanne, St. Helens
Checked in Mon 22 Aug 2022
Great hotel cannot fault it at all. Was a brilliant hotel to go to.
Family Deluxe Room
1 king bed and 2 double beds
Room measures 90 sq. meters (969 sq. feet)
Entertainment - 55-inch LED television with dvd player, iPod/mp3 dock, video-game console and free wireless high-speed internet access
Bathroom - 2 private bathrooms, jetted bathtub, shower, hair dryer, makeup/shaving mirror, bathrobes and slippers
Food & Drink - free bottled water, coffee/tea maker and minibar with some free items
Practical - air conditioning, climate control, clock radio, desk, iron, ironing board, direct-dial phone, laptop-compatible safe and wake-up call service
Need to know - non-smoking
Governor Suite
1 king bed
Featuring views of the ocean
Room measures 90 sq. meters (969 sq. feet)
Need to know - non-smoking
Entertainment - 55-inch LED television with dvd player, iPod/mp3 dock and free wireless high-speed internet access
Bathroom - private bathroom, jetted bathtub, shower, hair dryer, makeup/shaving mirror, bathrobes and slippers
Food & Drink - free bottled water, coffee/tea maker and minibar with some free items
Practical - air conditioning, climate control, clock radio, iron, ironing board, direct-dial phone, laptop-compatible safe and wake-up call service
Superior Honeymoon Suite
Welcome bottle of wine. Seating area. Liquor dispenser contains premium, upgraded brands of liquor. Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers. Espresso/American Coffee Maker. L’OCCITANE Bath
Amenities: Bathrobes & Slippers. Bathroom scale. CHI Branded Professional Hair Dryer and Straightener.
Garment Steamer. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with
Google Chromecast. Nonsmoking room. Wireless Internet. Ocean View. Exclusive Beach Bag (one per room/per stay). Private Beach Lounge Chair Area with Waiter Service. Private Concierge service by phone. Pillow Menu, King bed. Double Whirlpool Tub. Private bath w/ shower. Balcony, Aromatherapy menu.
One reservation at a speciality restaurant (per stay). Nightly Petit Fours. Nightly Turndown Service. Private Check-in & Out/ Late Check-out & Early Check-
In (subject to availability). Three-(3) night minimum stay required.
Max occupancy: 2 adults.
Superior Deluxe Room Ocean Front
1 king bed, or 2 double beds
Featuring views of the ocean
Room measures 45 sq. meters (484 sq. feet)
Need to know - non-smoking
Entertainment - 55-inch LED television with dvd player, iPod/mp3 dock and free wireless high-speed internet access
Bathroom - private bathroom, jetted bathtub, shower, hair dryer, makeup/shaving mirror, bathrobes and slippers
Food & Drink - free bottled water, coffee/tea maker and minibar with some free items
Practical - air conditioning, climate control, clock radio, iron, ironing board, direct-dial phone, laptop-compatible safe and wake-up call service
Honeymoon Room
This room features a balcony with elegant ocean view.
King size bed - Wi-Fi access - Air-conditioned - TV - Mini-bar / Refrigerator - Tea / coffee making facilities - Digital safe - Hairdryer - Bathrobe & slippers / Bathroom with bath and shower - 24-hour room service
Swim Up Suite
These rooms offer an accommodation that boasts a private balcony with direct access to a semi-private pool
King size bed or Two Double beds - Wireless Internet - Individually-controlled A/C - Smart TV with personalized streaming via Google Chromecast® - Minibar with sodas, bottled water, juices, domestic and imported beers (refreshed daily) - Coffee maker - Digital safe (laptop size) - Iron and ironing board - Private bath with shower - Double whirlpool tub - Bathrobes and slippers - Direct-dial telephone - Alarm clock/radio - 24-Hour room service and turndown service
Deluxe Room Resort View
King size bed / two double beds - Wi-Fi access - Air-conditioned - Cable / satellite television - Mini-bar - Tea / coffee making facilities - In-room safe - Hairdryer - Iron & ironing board facilities - Bathrobe & slippers - Bathroom with shower - 24-hour room service - Turndown service - Direct dial telephone
Superior Deluxe Room Garden View
These rooms offer accommodation overlooking Moon Palace Cancun’s lush and tranquil gardens.
King size bed or Two Double beds - Wireless Internet - Individually-controlled A/C - Smart TV with personalized streaming via Google Chromecast® - Minibar with sodas, bottled water, juices, domestic and imported beers (refreshed daily) - Coffee maker - Digital safe (laptop size) - Iron and ironing board - Private bath with shower - Double whirlpool tub - Bathrobes and slippers - Direct-dial telephone - Alarm clock/radio - 24-Hour room service and turndown service
Ambassador Suite
Junior Suite Golf Course View
These rooms offer accommodation ideal for golfers and non-golfers alike who will appreciate a spectacular location by our 27 hole Jack Nicklaus Signature golf course.
King size bed - Wireless Internet - Individually-controlled A/C - Smart TV with personalized streaming via Google Chromecast® - Minibar with sodas, bottled water, juices, domestic and imported beers (refreshed daily) - Coffee maker - Digital safe (laptop size) - Iron and ironing board - Private bath with shower - Double whirlpool tub - Bathrobes and slippers - Direct-dial telephone - Alarm clock/radio - 24-Hour room service and turndown service
Two Bedroom Suite Golf Course
1 king bed and 2 double beds
Room measures 120 sq. meters (1292 sq. feet)
Need to know - non-smoking
Entertainment - 55-inch LED television with dvd player, iPod/mp3 dock and free wireless high-speed internet access
Bathroom - 2 private bathrooms, jetted bathtub, shower, hair dryer, makeup/shaving mirror, bathrobes and slippers
Food & Drink - free bottled water, coffee/tea maker and minibar with some free items
Practical - air conditioning, climate control, clock radio, iron, ironing board, direct-dial phone and wake-up call service
Superior Deluxe Room Ocean View
These rooms offer an accommodation ideal for families or couples alike, who will love this spectacular view of the Caribbean sea.
King size bed or Two Double beds - Wireless Internet - Individually-controlled A/C - Smart TV with personalized streaming via Google Chromecast® - Minibar with sodas, bottled water, juices, domestic and imported beers (refreshed daily) - Coffee maker - Digital safe (laptop size) - Iron and ironing board - Private bath with shower - Double whirlpool tub - Bathrobes and slippers - Direct-dial telephone - Alarm clock/radio - 24-Hour room service and turndown service
Two Bedroom Presidential Suite
1 king bed and 2 double beds
Room measures 211 sq. meters (2271 sq. feet)
Need to know - non-smoking
Entertainment - 55-inch LED television with dvd player, iPod/mp3 dock and free wireless high-speed internet access
Bathroom - 2 private bathrooms, jetted bathtub, shower, hair dryer, makeup/shaving mirror, bathrobes and slippers
Food & Drink - free bottled water, coffee/tea maker and minibar with some free items
Practical - air conditioning, climate control, clock radio, desk, iron, ironing board, living room, direct-dial phone and wake-up call service