6.0
Joy, Bedford
Checked in Thu 31 Mar 2022
Hotel ok but a bit tired. Check in ok even tho arrived after midnight due to plane delays. What they don't tell you is that there is a self parking charge of around $22, which I thought was excessive.
Crowne Plaza Universal Hotel
Orlando Intl Drive, Florida
Our Customer Rating
8.7
(based on 121 reviews)
Hotel Information
Overview
Key Features
Fantastic 4-star hotel two miles from Universal
Excellent resort-style facilities
Kids under 10 eat FREE!
Setting the scene…
The 15-storey Crowne Plaza Universal is a great choice for both families and couples alike, and benefits from a prime location for enjoying everything Orlando has to offer.
Location…
Set on Universal Boulevard in an ideal location just one block from Orlando's famous International Drive with its extensive array of entertainment, bars, restaurants and shops. Walt Disney World® Resort parks are approximately eight miles away and Universal Orlando® Resort is within two miles. Conveniently, there is an I-Ride Trolley stop at the hotel’s entrance.
Facilities & amenities…
With an outdoor swimming pool and whirlpool on-site there is ample opportunity to relax outside and enjoy the gorgeous Floridian sunshine, plus there's a fitness centre for those who can't sit still and the lovely Escape & Renew Spa for those seeking an extra touch of indulgence.
The gift shop and newsstand are an added convenience to your stay, so you can stock up on little holiday essentials when you need them.
Dining…
There are three dining and drinking options on-site, including Café del Sol, serving delicious American-style breakfast (local charge) and ‘to-go’ snacks and beverages; Elements Bar and Grille, located in the lobby, this venue offers yummy sandwiches and chic cocktails; Aqua Pool Bar for outdoor refreshments like beer, frozen drinks and wine, plus tapas on the pool deck.
For kids…
Kids (and big kids!) have their own games room.
Room info…
Each family-friendly and recently renovated standard guest rooms feature one king or two queen beds, plasma cable TV with in-room pay-per-view movies, stereo, microwave and fridge, coffee/tea maker, CD player, on-demand video games and movies, iron/ironing board, hairdryer and complimentary in-room safe.
Rollaway beds are available at $16.88 per night (payable locally).
Things you should know…
High-speed Internet access is available in guest rooms for a fee (payable locally). Breakfast is served at an additional $16 per person, per day (kids 10 and under eat free when dining with an adult). Self parking fee of $9.00 plus tax daily, valet parking is also available at $18.00 plus tax overnight and bus parking is a chrge of $25 per bus, plus tax daily.
Facilities
Air Conditioning
Bar
Gym
Parking
Restaurant
Spa Facilities
Swimming Pool
Television
Waterpark On Site
Wi-Fi
Our customer reviews
10
Gerard, Erskine
Checked in Wed 09 Nov 2016
A quality hotel which has a great location near International Drive, Orlando. It is currently upgrading its facilities and the pool area is so relaxing with new equipment and improved bar/diner section.
The on site sports facility has all the latest equipment and overlooks the pool.
Due to the fact I obtained a executive level deal at the hotel, I was able to take advantage of the complementary breakfast and evening light eats, which was of a good standard.
Above all the staff are great, I have used this hotel a number of times over the past twenty years and always found the staff delightful, treating me and my family in a friendly and helpful manner.
In summary I would recommended the Crowns Plaza Universal Hotel for a great holiday experience.
Standard Room 2 Beds
Show room infoStandard Room
Show room infoDeluxe Room
Show room infoStudio Suite
Show room infoKing Leisure Room
Show room info6.0
Joy, Bedford
Checked in Thu 31 Mar 2022
Hotel ok but a bit tired. Check in ok even tho arrived after midnight due to plane delays. What they don't tell you is that there is a self parking charge of around $22, which I thought was excessive.
10
Gerard, Erskine
Checked in Wed 09 Nov 2016
A quality hotel which has a great location near International Drive, Orlando. It is currently upgrading its facilities and the pool area is so relaxing with new equipment and improved bar/diner section.
The on site sports facility has all the latest equipment and overlooks the pool.
Due to the fact I obtained a executive level deal at the hotel, I was able to take advantage of the complementary breakfast and evening light eats, which was of a good standard.
Above all the staff are great, I have used this hotel a number of times over the past twenty years and always found the staff delightful, treating me and my family in a friendly and helpful manner.
In summary I would recommended the Crowns Plaza Universal Hotel for a great holiday experience.
8.0
M, Bothwell
Checked in Sat 25 Jun 2016
Great hotel, fab location. Shuttle service to park got better second week. First week shared with another hotel and went to Disney via universal which on some mornings was very over crowded. New timetable seemed to kick in 1st July and was much better including separate shuttles. Spotless hotel and facilities. Adequate pool never exceptionally busy and they provide pool towels. Majority of staff extremely helpful and pleasant.
9.0
Gail, Manchester
Checked in Sat 04 Jun 2016
Had a great stay at the Crowne Plaza, the staff were exceptional!
The hotel is in a great spot close to Universal parks, I-Drive, I-360, lots of bars and restaurants nearby too.
The hotel lobby and pool areas are very well maintained, although the bedrooms do require some updating which I believe they are embarking on next year.
I will definitely stay at this hotel again.
9.9
Richard, Workington
Checked in Sat 16 Apr 2016
My wife especially loves this hotel and would stay forever if possible. All the staff are so friendly and obliging.
The hotel is ~ 400 yards from International Drive and the I-Drive trolley stop G7 is right outside the entrance. It is ~800 yards from the Orlando Eye complex and just over a mile from Pointe Orlando.
The only downside is that the air conditioning system is noisy which would be a problem in high summer if needed in the night.