Our Customer Rating
Location
This charming city hotel is located a half block from the prime Michigan Avenue shopping mall, 3 blocks from Lake Michigan and 4 blocks from Water Tower Place.
Facilities
Units include 350 rooms located in a 40-storey main building and a 100-storey auxiliary building. Check-in and check-out are possible at any time at the 24-hour reception desk. A safe, a newspaper stand, medical assistance, room service, a laundry service, a conference room and a business centre are available.
Wireless internet access allows guests to stay connected while on holiday. A lift and wheelchair-accessible facilities are available. Children can enjoy the playground. Guests arriving by car can park their vehicles in the garage or in the car park.
Bicycle storage is available to guests. There is a bike hire service as well.
Rooms
Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a queen-size bed or a king-size bed.
A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi are provided as well.
Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 225 non-smoking rooms.
Sports/Entertainment
The outdoor pool complex provides invigorating refreshment.
Comfortable sun loungers are available on the terrace. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, golf and archery. Water sports available at the hotel include water skiing, windsurfing, jet skiing, motorboat rides, banana boat rides, canoeing, sailing, catamaraning, diving and aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling, callisthenics, aerobics and handball.
A spa and massage treatments are available in the wellness area. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Meals
Various dining options are available, including a dining room, a breakfast room, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant.
Bed and breakfast is offered as a catering option. A continental breakfast gives guests many delicious reasons to rise and shine. At lunch and dinner, guests can order à la carte or choose a set menu. Special meals, including diet meals, are also available.
The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.