5.0
Stephen, Colchester
Checked in Sat 01 Jun 2013
We booked and made specific instructions for an 8 p.m. Evening meal also I phoned the evening before to remind them of this.
Unfortunately we were treated as if we were invisible and were told to 'enjoy a drink in our lovely garden' however it was classic nat biting time and was cold....
We were finally eating at 9:15 ! That was after the table that we were told was especially reserved for us was then filled before our eyes with another couple,arghhhh..
We had to wait forever for the starter to arrive and had to ask for the wine list twice and when the wine arrived we were already into our main coarse.
Also be aware that if you stay , especially rooms above the bar the noise of people drinking kept us awake upto 1 a.m. We were not happy and refreshed as we had really hoped.
On the positive side....the food was absolutely out of this world all be it a little on the small side such as life at the moment in this current climate.
Breakfast was served very promptly as there were less people and a larger glass of fruit juice would have been nice instead of one small glass and if you wanted more you felt you would have to buy it ,as breakfast was included in the package already but hay hoe.
Overall ; very clean to stay in , very polite service( when it came) and beautiful food.