We want to ensure your holiday is a great one, so please take time to read the following information.
Your ATOL receipt and supplier's invoice confirms your booking and you should carefully check the details shown. Please contact us immediately if any are incorrect.
A non-refundable deposit will secure your booking. Payment is required in full if your booking is made within 14 weeks of commencement. Payment of any balances due must be made by the balance due date shown on your ATOL receipt. Failure to pay in full by the balance due date can result in your booking being cancelled and the deposit being forfeited. If you have any queries regarding payment please call us on 01 553 0070.
All cancellations and amendments must be confirmed in writing. TravelRepublic acts as an agent on behalf of ATOL licensed tour operators and therefore the cancellation and amendment charges contained within your tour operators booking conditions will apply.
The only data we collect from you is that required to deal with individual bookings. Your data is not passed on to any external companies for marketing purposes. Should you wish to have access to your data this can be requested at any time by writing to the address below.
To contact us regarding an existing booking, please visit the Manage Your Booking section of the website where you can raise a Customer Support Request (CSR). This enables you to log your request or query 24 hours a day, 365 days a year. We will respond as quickly as possible and no later than 3 business days.
You can also pay your final balance, print your accommodation/transfer vouchers and view your booking status in the Manage Your Booking section.
You can contact us with general sales enquires on the phone numbers below:
Telephone Number:
01 553 0070
Fax Number:
01 553 0071
Our Sales Team is available:
Monday to Friday 8:00am - 10:00pm (GMT+1)
Saturday & Sunday 9:00am - 9:00pm (GMT+1)
4th & 5th June (UK Public Holidays):
10:00am - 9:00pm (GMT+1)
Our Customer Support Team is available:
Monday to Friday 8:00am – 8:00pm (GMT+1)
Saturday & Sunday 9:00am – 6:00pm (GMT+1)
4th & 5th June (UK Public Holidays):
10:00am - 6:00pm (GMT+1)
Our Address:
Travel Republic,
Clarendon House,
147 London Road,
Kingston upon Thames,
Surrey,
KT2 6NH,
England, UK.
ABTA No:
43805
Registered in the UK:
4853546
As part of our ongoing commitment to delivering the highest standards of customer support we do not accept general email enquiries and request that you call one of our reservations agents who will assist you with making your booking. If you have a specific question relating to a booking you have already made, please use the Manage Your Booking section of the website.
Travel Republic is a travel search website acting as agent only in providing access to the widest choice of travel products from a vast range of providers all at the best prices. Each product is booked separately by you with the travel provider and creates a contract directly between you and the provider of that product. Travel Republic champions value, choice and flexibility and does not sell, organise or arrange package holidays. The total financial protection plan and *price match guarantee apply to each and every individual booking.